Marriage Forward respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through MarriageForward.com, our forms, communications, and related services, how we use that information, and the choices available to you.
Information We Collect
When you visit MarriageForward.com, we may automatically collect limited information about your device and use of the website, such as your browser type, IP address, device information, referring website, pages visited, and general website activity. Cookies and similar technologies may also be used to help operate and improve the website.
When you contact us, register, request information, or use our services, you may voluntarily provide information such as:
First and last name
Email address
Telephone number
Wedding date
Information submitted through registration or contact forms
Appointment and scheduling information
Payment-related information
Communications you send to us
You may browse the website without providing personal information. However, certain features, such as contacting us, registering for services, or receiving communications, require you to provide information.
How We Use Your Information
We use personal information only as reasonably necessary to operate Marriage Forward and provide the services you request. This may include using your information to:
Respond to inquiries and requests for information
Register individuals or couples for services
Process payments
Schedule appointments
Send registration confirmations and reminders
Provide information about Marriage Forward services
Send email and SMS communications when appropriate
Follow up with individuals who have expressed interest in Marriage Forward
Improve our website, services, and communications
Maintain necessary business and administrative records
Protect against misuse, fraud, or security threats
Comply with applicable legal obligations
Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Email Communications
When you provide your email address, we may send you communications related to your inquiry, registration, appointments, services, or participation in Marriage Forward.
Some emails may be sent through automated communication systems, including follow-up communications after you request information.
If you receive marketing or promotional emails, you may unsubscribe at any time using the unsubscribe link included in the message.
Unsubscribing from marketing communications does not prevent us from sending necessary communications related to services you have requested or purchased.
SMS/Text Message Communications
If you affirmatively consent to receive SMS/text messages from Marriage Forward, we may send automated text messages related to your inquiry, registration, scheduling, reminders, Marriage Forward services, and follow-up communications consistent with the consent you provided.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing Marriage Forward services. Simply providing your telephone number does not constitute consent to receive marketing text messages.
Mobile Information and SMS Consent
We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers that help us operate our communications and other business services when necessary to perform services on our behalf.
Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
Service Providers and Third Parties
Marriage Forward may use trusted third-party providers to support website hosting, customer relationship management, scheduling, payment processing, email delivery, SMS messaging, and other business functions.
These providers may process information as necessary to perform services on our behalf and may maintain their own privacy and security practices.
Our website may also contain links to websites that we do not own or control. Marriage Forward is not responsible for the privacy practices of those websites. We encourage you to review their privacy policies when leaving MarriageForward.com.
Payment Information
Payments may be processed through third-party payment processors.
Marriage Forward does not necessarily receive or retain your complete credit or debit card information. Payment information is processed according to the privacy and security practices of the applicable payment processor.
Counseling and Sensitive Information
General website forms are intended for inquiries, registration, and other basic communications. They are not intended for emergency communications or for submitting detailed confidential clinical information.
Please do not submit highly sensitive medical, mental health, relationship, or other confidential clinical information through general website contact or lead-generation forms.
Participation in counseling services may involve separate informed-consent, confidentiality, privacy, and recordkeeping practices.
Submitting an inquiry, registration form, or other website form does not by itself establish a therapist-client relationship.
Cookies and Website Technologies
MarriageForward.com and our service providers may use cookies and similar technologies to operate the website, understand how visitors use it, maintain functionality, and improve the user experience.
You may be able to limit or disable certain cookies through your browser settings.
Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the personal information in our care from unauthorized access, use, alteration, or disclosure.
However, no method of transmitting information over the Internet, wireless network, email, or electronic storage system can be guaranteed to be completely secure.
Disclosure Required by Law
We may disclose information when required or permitted by law, including in response to a subpoena, court order, legal process, or lawful government request.
We may also disclose information when reasonably necessary to protect our rights, prevent fraud or misuse, or protect the safety of an individual or others.
Your Privacy Choices and Rights
You may contact us to request information about personal information we maintain about you or to request that inaccurate information be corrected, subject to applicable law and legitimate recordkeeping requirements.
Residents of certain jurisdictions may have additional privacy rights under applicable law.
You may contact us at info@marriageforward.com with questions or requests concerning your personal information.
Children's Privacy
MarriageForward.com is not directed toward minors, and we do not knowingly collect personal information from children through our general website or lead-generation forms.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.
Any updated Privacy Policy will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Marriage Forward
MarriageForward.com
Email: info@marriageforward.com
